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Library Personnel Directory: Public Services

Contact information for Library personnel by name and department. Also includes contact information for departmental liaisons.

Public Services Department

The Public Services Department includes the User Services areas of Circulation, Interlibrary Loan, Reserves, and the Music Listening Room, Collection Development, Library Instruction, and Reference. Suggestions for improving Library services can be made to the Dean of Library Services.

Answers to questions about the Library, our resources, and/or our services may be found through our Ask Us option, which will either allow you to chat with a librarian or search our FAQ. If these options are not available or do not answer your questions, you can submit them to us through the Ask a Librarian form.

Head of Public Services

 

 Name  Email Address  Phone Number  Office
 Mr. John Upchurch  jupchurch@jsu.edu  256-782-5252  8th Floor

 

This department includes the following areas of systems:

 

Circulation

The Circulation Desk is located in the lobby of the Library. Patrons can check circulating materials in and out at the Circulation Desk. See the Circulation section of the Houston Cole Library Policy and Procedures Manual for more information.

Circulation Personnel

 Name  Title  Email Address  Phone Number  Office
 Mr. Jamarcus Houston  Public Services Assistant  jhouston16@jsu.edu  256-782-5758  Circulation
 Ms. Terre King  Public Services Assistant  tnking@jsu.edu  256-782-8490  Circulation
 Ms. Sandi Maroney  Public Services Assistant  smaroney@jsu.edu  256-782-5758  Circulation
 Ms. Tiffany Onkst  Public Services Assistant  tonkst@jsu.edu  256-782-8490  Reserves
 Ms. Linda Reeves  Public Services Assistant  lreeves@jsu.edu  256-782-8494  Media Lab
 Ms. Kelli Schultz  Public Services Assistant  kschultz@jsu.edu  256-782-5758  Circulation

 

Complete details about these services can be found at the Circulation section of the User Services Guide.

Collection Development

Responsibility for administration of the Houston Cole Library's collection development program and for implementation of its goals and policies rests with the subject specialists. Our librarians work together to ensure that our collection meets the guidelines established in our Collection Management and Development Policy.

Collection development includes selecting resources, providing instructional and reference assistance in the use of these materials, evaluating the current collections, planning for future growth, and preserving library resources. In addition, our collections are re-assessed periodically following our Collection Assessment Guidelines.

Go to the Subject Specialists page for complete listing.

Reference Librarians

 Name  Title  Email Address  Phone Number  Office
 Ms. Paula Barnett-Ellis  Health/Sciences Librarian  pbarnett@jsu.edu  256-782-5249  9th Floor
 Ms. Karlie Johnson  History & Geography Librarian  kljohnson@jsu.edu  256-782-5253  3rd Floor
 Ms. Laurie Heathcock  Education Librarian  lheathcock@jsu.edu  256-782-5245  5th Floor
 Ms. Laura Pitts  General Works and Literature Librarian  lepitts@jsu.edu  256-782-5247  7th Floor
 Ms. Kimberly Westbrooks  Business and Social Sciences Librarian  kwestbrooks1@jsu.edu  256-782-5244  4th Floor
 Ms. Hanrong Wang  Law, Military Science, and Technology Librarian     hwang@jsu.edu  256-782-5251  10th Floor
 VACANT  Fine Arts, Communication, and Language Librarian    256-782-5246  6th Floor

Distance Education

The Library provides services to the University's distance learning community. These services include instruction, reference, use of the Library's catalog, access to the library's Web-based indexes and full-text articles, and document delivery. All Library personnel assist with the providing of resources and services to our distance education students. However, the primary contact distance education students should use is our Distance Education/Electronic Resources Manager. See the Distance Education Services section of the Houston Cole Library Policy and Procedures Manual.

Distance Education/Electronic Resources Manager

 Name  Email Address  Phone Number  Office
 Ms. Yingqi Tang  tang@jsu.edu  256-782-5757  Technical Services, Basement

 

See the Library Access for Off-Campus Users Guide for more information.

Government Documents

The Government Documents Department is located in the Technical Services area in the basement of the Library. This department is responsible for selecting, acquiring, and cataloging U.S. Government depository documents, maintaiing the collection, and seeing that the Library adheres to all Federal Depository Library rules and regulations. See the Government Documents section of the Houston Cole Library Policy and Procedures Manual for more information.

Government Documents Personnel

 

 Name  Title  Email Address  Phone Number  Office
 Ms. Allison Boswell  Electronic Resources/Documents Librarian  amboswell@jsu.edu  256-782-8137  4th Floor

Instruction

The Library offers Library Instruction to all individual users, classes, or groups that request these services. Go to the Library Instruction page for complete details. See the Library Orientation and Bibliographic Instruction section of the Houston Cole Library Policy and Procedures Manual (linked below) for more information.

Professors can use the Library Space Request Form to schedule a class instruction session.

Library Instruction Personnel

 

 Name  Title  Email Address  Phone Number  Office
 Mr. John Upchurch  Head of Public Services  jupchurch@jsu.edu  256-782-5252  8th Floor

Library Instruction Committee

 Name  Title  Email
 Karlie Johnson, Chair  History, Anthropology and Geography Librarian  kljohnson@jsu.edu
 Jodi Poe, Ad Hoc Member  Head of Technical Services  jpoe@jsu.edu
 John Upchurch, Ad Hoc Member  Head of Public Services  jupchurch@jsu.edu
 Paula Barnett-Ellis  Health/Sciences Librarian  pbarnett@jsu.edu
 Laura Pitts  Literature Librarian  lepitts@jsu.edu
 Yingqi Tang  Distance Education/Electronic Resources Manager  tang@jsu.edu

Interlibrary Loan and Universal Borrowing

Interlibrary Loan and Universal Borrowing are services provided to JSU students, faculty, and staff. These services request materials from, or supplies materials to, another library.

  • Interlibrary Loan is available to faculty members, administrative staff, staff, graduate students, and undergraduate students engaged in thesis or senior paper research. Privileges may be extended to retired employees at the discretion of the Supervisor of User Services or Head of Public Services.
  • Universal Borrowing is available to faculty members, administrative staff, staff, graduate students, and undergraduate students. Privileges may be extended to retired employees at the discretion of the Supervisor of User Services or Head of Public Services.

Complete details about these services can be found at the Interlibrary Loan and Universal Borrowing section of the User Services Guide.

Multimedia Lab

The George E. Whitesel Multimedia Lab is located on the 6th floor of the Library. The Lab houses the majority of the University's musical albums, tapes, and audio CD's.

Multimedia Lab Assistant

 Name  Title  Email Address  Phone Number  Office
 Ms. Linda Reeves  Public Services Assistant  lreeves@jsu.edu  256-782-8494  Media Lab | 6th Floor

 

Complete details about these services can be found at the George E. Whitesel Multimedia Lab section of the User Services Guide.

See the Multimedia Lab section of the Houston Cole Library Policy and Procedures Manual for more information.

Reference Services

Welcome to the Reference Department!

Our mission is to help you use our resources to find the information you need. Librarians can advise you about research options. There are a number of ways to contact us. See our FAQ and Ask Us area for more information about contacting us or to ask us questions. See our Research Assistance page for guidance with research projects.

Members of the department promote resources to faculty through outreach to departments, classes, and individuals. Librarians also engage in collaborative efforts with faculty to integrate library resources across the curriculum.

Houston Cole Library provides reference and research services. Our reference librarians are here to assist you in your research for information on various subjects. You can reach us by:

  • Visit us: Reference Desk, 2nd Floor of Houston Cole Library
  • Call Us: 256-782-8034; 800-782-5291
  • Make an individual appointment with a librarian
  • Chat with us via Blackboard IM: jsulibrary (this services is only available for JSU faculty, staff and students)
  • Submit questions via email through the Ask a Librarian form.

All the above services are available at following hours:

  • Monday- Thursday: 9:00 am - 10:30 pm
  • Friday: 9:00 am - 4:00 pm
  • Saturday: 9:00 am - 4:30 pm
  • Sunday: 3:00 pm-10:30 pm

You may also want to contact our subject specialists concerning about finding information in your subject area:

Reference Librarians

Name/
Title
Specialized Areas Email Address Phone Number*   Office
Ms. Paula Barnett-Ellis
Health/Sciences Librarian
Biology, Chemistry, Computer Science, Engineering, Mathematics, Nursing, Physics, Psychology,  and Sciences pbarnett@jsu.edu 5249 9th Floor
Ms. Allison Boswell
Electronic Resources/Documents Librarian
Government Information and Scholarly Communications amboswell@jsu.edu 8137 4th Floor
Ms. Karlie Johnson
History & Geography Librarian
Anthropology, Genealogy, Geography, History, Philosophy, and Physical & Earth Sciences kljohnson@jsu.edu 5253 3rd Floor
Ms. Laurie Heathcock
Education Librarian
Education and Kinesiology, lheathcock@jsu.edu 5245 5th Floor
Ms. Laura Pitts
Literature Librarian
English and Literature lepitts@jsu.edu 5247 7th Floor
Ms. Kim Westbrooks
Business and Social Sciences Librarian
Accounting, business, Criminal Justice, Economics, Emergency Management, Finance, Management, Marketing, Political Science, Social Sciences, Social Work, and Sociology kwestbrooks1@jsu.edu 5244 4th Floor
Ms. Hanrong Wang
Law, Military Science, and Technology Librarian
Family & Consumer Science, Law, Library Science, Military Science, and Technology hwang@jsu.edu 5251 10th Floor
VACANT
Fine Arts, Communication, and Language Librarian  
Art, Communication, Drama, Foreign Languages, Music, and Religion   5246 6th Floor

*All telephone numbers begin with 256.782.

See our Hours and Calendar page for the operating hours and closing of the Library.

Reserves

The Houston Cole Library maintains a collection of course related, high-demand, high-risk, and librarian discretionary materials that are segregated, often temporarily, from the general collection and usually assigned restrictive loan periods so as to assure greater availability to library patrons, who may have need of the materials within a limited time period. The more information you have about the material the easier it is for the library staff to find the particular reserve item(s) that you need. You will need the professor's name, course number, and course title. See the Reserve section of the Houston Cole Library Policy and Procedures Manual for more information.

Instructors, please use our Request to Place Materials on Course Reserves Form when you need materials to be placed on reserves.

Reserve Personnel

 Name  Title  Email Address  Phone Number  Office
 Ms. Tiffany Onkst  Public Services Assistant | Reserves  tonkst@jsu.edu  256-782-8490  Reserves | Lobby
 Ms. Terre King  Public Services Assistant  tnking@jsu.edu  256-782-8490  Reserves | Lobby

 

Complete details about these services can be found at the Course Reserves section of the User Services Guide.

Library Contact Information

Houston Cole Library
Jacksonville State University
700 Pelham Road North
Jacksonville, AL 36265

Telephone (Circulation): 256-782-5758
Telephone (Reference): 256-782-8034

FAX: 256-782-5872