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Library Personnel Directory: Public Services

Contact information for Library personnel by name and department. Also includes contact information for departmental liaisons.

Public Services Department

The Public Services Department includes Collection Development, Library Instruction, and Reference. Suggestions for improving Library services can be made to the Head of Library Services or the Dean of Library Services.

Answers to questions about the Library, our resources, and/or our services may be found through our Ask Us option, which will either allow you to chat with a librarian or search our FAQ. If these options are not available or do not answer your questions, you can submit them to us through the Ask a Librarian form.

Head of Library Services

 Name  Email Address  Phone Number  Office
 Ms. Jodi Poe  256-782-8103  8th Floor


This department includes the following areas of systems:

Collection Development

Responsibility for administration of the Houston Cole Library's collection development program and for implementation of its goals and policies rests with the subject specialists. Our librarians work together to ensure that our collection meets the guidelines established in our Collection Management and Development Policy.

Collection development includes selecting resources, providing instructional and reference assistance in the use of these materials, evaluating the current collections, planning for future growth, and preserving library resources. In addition, our collections are re-assessed periodically following our Collection Assessment Guidelines.

Go to the Subject Specialists page for complete listing.

Reference Librarians

 Name  Title  Email Address  Phone Number  Office
 Ms. Paula Barnett-Ellis  Health/Sciences Librarian  256-782-5249  9th Floor
 Ms. Karlie Johnson  History & Geography Librarian  256-782-5253  3rd Floor
 Ms. Laurie Heathcock  Education Librarian  256-782-5245  5th Floor
 Ms. Laura Pitts  General Works and Literature Librarian  256-782-5247  7th Floor
 Ms. Kimberly Westbrooks  Business and Social Sciences Librarian  256-782-5244  4th Floor
 Ms. Hanrong Wang  Law, Military Science, and Technology Librarian  256-782-5251  10th Floor
 VACANT  Fine Arts, Communication, and Language Librarian    256-782-5246  6th Floor

Distance Education

The Library provides services to the University's distance learning community. These services include instruction, reference, use of the Library's catalog, access to the library's Web-based indexes and full-text articles, and document delivery. All Library personnel assist with the providing of resources and services to our distance education students. However, the primary contact distance education students should use is our Distance Education/Electronic Resources Manager. See the Distance Education Services section of the Houston Cole Library Policy and Procedures Manual.

Distance Education/Electronic Resources Manager

 Name  Email Address  Phone Number  Office
 Ms. Yingqi Tang  256-782-5757  Technical Services, Basement


See the Library Access for Off-Campus Users Guide for more information.

Government Documents

The Government Documents Department is located in the Technical Services area in the basement of the Library. This department is responsible for selecting, acquiring, and cataloging U.S. Government depository documents, maintaiing the collection, and seeing that the Library adheres to all Federal Depository Library rules and regulations. See the Government Documents section of the Houston Cole Library Policy and Procedures Manual for more information.

Government Documents Personnel


 Name  Title  Email Address  Phone Number  Office
 Ms. Allison Boswell  Electronic Resources/Documents Librarian  256-782-8137  4th Floor


The Library offers Library Instruction to all individual users, classes, or groups that request these services. Go to the Library Instruction page for complete details. See the Library Orientation and Bibliographic Instruction section of the Houston Cole Library Policy and Procedures Manual (linked below) for more information.

Professors can use the Library Instruction Request Form to schedule a class instruction session.

Library Instruction Personnel


 Name  Title  Email Address  Phone Number  Office
Ms. Jodi Poe  Head of Library Services  256-782-8103  8th Floor

Library Instruction Committee

 Name  Title  Email
 Karlie Johnson, Co-Chair  History, Anthropology and Geography Librarian
 Laura Pitts, Co-Chair  Literature Librarian
 Jodi Poe, Ad Hoc Member  Head of Library Services
 Paula Barnett-Ellis  Health/Sciences Librarian
 Allison Boswell  Electronic Resources/Documents Librarian
 Laurie Heathcock  Education Librarian
 Yingqi Tang  Distance Education/Electronic Resources Manager
 Hanrong Wang  Law, Military Science, & Technology Librarian
 Kim Westbrooks  Business and Social Sciences Librarian

Reference Services

Welcome to the Reference Department!

Our mission is to help you use our resources to find the information you need. Librarians can advise you about research options. There are a number of ways to contact us. See our FAQ and Ask Us area for more information about contacting us or to ask us questions. See our Research Assistance page for guidance with research projects.

Members of the department promote resources to faculty through outreach to departments, classes, and individuals. Librarians also engage in collaborative efforts with faculty to integrate library resources across the curriculum.

Houston Cole Library provides reference and research services. Our reference librarians are here to assist you in your research for information on various subjects. You can reach us by:

  • Visit us: Reference Desk, 2nd Floor of Houston Cole Library
  • Call Us: 256-782-8034; 800-782-5291
  • Make an individual appointment with a librarian
  • Chat with us via Blackboard IM: jsulibrary (this services is only available for JSU faculty, staff and students)
  • Submit questions via email through the Ask a Librarian form.

All the above services are available at following hours:

  • Monday- Thursday: 9:00 am - 10:30 pm
  • Friday: 9:00 am - 4:00 pm
  • Saturday: 9:00 am - 4:30 pm
  • Sunday: 3:00 pm-10:30 pm

You may also want to contact our subject specialists concerning about finding information in your subject area:

Reference Librarians

Specialized Areas Email Address Phone Number*   Office
Ms. Paula Barnett-Ellis
Health/Sciences Librarian
Biology, Chemistry, Computer Science, Engineering, Mathematics, Nursing, Physics, Psychology,  and Sciences 5249 9th Floor
Ms. Allison Boswell
Electronic Resources/Documents Librarian
Government Information and Scholarly Communications 8137 4th Floor
Ms. Karlie Johnson
History & Geography Librarian
Anthropology, Genealogy, Geography, History, Philosophy, and Physical & Earth Sciences 5253 3rd Floor
Ms. Laurie Heathcock
Education Librarian
Education and Kinesiology, 5245 5th Floor
Ms. Laura Pitts
Literature Librarian
English and Literature 5247 7th Floor
Ms. Kim Westbrooks
Business and Social Sciences Librarian
Accounting, business, Criminal Justice, Economics, Emergency Management, Finance, Management, Marketing, Political Science, Social Sciences, Social Work, and Sociology 5244 4th Floor
Ms. Hanrong Wang
Law, Military Science, and Technology Librarian
Family & Consumer Science, Law, Library Science, Military Science, and Technology 5251 10th Floor
Fine Arts, Communication, and Language Librarian  
Art, Communication, Drama, Foreign Languages, Music, and Religion   5246 6th Floor

*All telephone numbers begin with 256.782.

See our Hours and Calendar page for the operating hours and closing of the Library.

Library Contact Information

Houston Cole Library
Jacksonville State University
700 Pelham Road North
Jacksonville, AL 36265

Telephone (Circulation): 256-782-5758
Telephone (Reference): 256-782-8034