The Technical Services staff are responsible for ordering, processing, and maintaining the materials for the collection; maintaining the electronic resources available through JaxCat and our Webpages; and verifying and maintaining the accuracy of the information in the catalog. In addition, the primary contact for distance education services is located in the Technical Services Department. The Technical Services Department is located in the Basement or Ground Floor of the Library.
| Name | Email Address | Phone Number | Office |
| Ms. Jodi Poe | jpoe@jsu.edu | 256-782-8103 | 8th Floor |
The Technical Services Department includes the following areas:
The Acquisitions/Serials Department is located in the Technical Services area in the basement of the Library. The Acquisitions/Serials Department acquires library materials, both purchases and gifts, in all formats. See the Acquisitions/Serials section of the Houston Cole Library Policies and Procedures Manua (pg. 79) for more information. Requests for Library purchases are accepted from faculty members, administrative staff, staff, and students. Requests may be made by using the Library Purchase Request Form.
| Name | Title | Email Address | Phone Number | Office |
| Serials & Acquisitions Librarian | 256-782-8591 | Serials and Acquisitions | ||
| Mr. Noah Cleveland | Technical Services Assistant | Serials | nclevela@jsu.edu | 256-782-5254 | Serials |
| Ms. Debrah Fragoso | Technical Services Assistant | Acquisitions | dfragoso@jsu.edu | 256-782-5760 | Acquisitions |
The Cataloging Department is located in the Technical Services area in the basement of the Library. The Cataloging Department is responsible for cataloging and classifying materials. In addition to these primary duties, it performs accessioning, physical processing, monographic binding and rebinding, in-house repair and mending, barcoding, retrospective conversion, and recataloging duties. See the Cataloging section of the Houston Cole Policy and Procedures Manual (pg. 83) for more information.
| Name | Title | Email Address | Phone Number | Office |
| Ms. Kim Stevens | Senior Catalog Librarian | weather@jsu.edu | 256-782-5762 | Cataloging |
| Mr. Arland Henning | Cataloging Librarian | ahenning@jsu.edu | 256-782-5238 | Cataloging |
| Ms. Delores Collier | Technical Services Assistant | Cataloging | dcollier@jsu.edu | 256-782-8575 | Cataloging |
| Ms. Lisa Gowens | Technical Services Assistant | Cataloging | mgowens@jsu.edu | 256-782-5761 | Cataloging |
The Library provides services to the University's distance learning community. These services include instruction, reference, use of the Library's catalog, access to the library's Web-based indexes and full-text articles, and document delivery. All Library personnel assist with the providing of resources and services to our distance education students. However, the primary contact distance education students should use is our Distance Education/Electronic Resources Manager. See the Distance Education Services section of the Houston Cole Library Policy and Procedures Manual.
| Name | Email Address | Phone Number | Office |
| Ms. Yingqi Tang | tang@jsu.edu | 256-782-5757 | Distance Education/Electronic Resources | Technical Services |
See the Library Access for Off-Campus Users Guide for more information.
The Electronic Resources office is located in the Technical Services area in the basement of the Library. This area is responsible for maintaining the electronic resources available through the Library. These resources include access to the Library's web-based indexes and full-text articles, databases, e-journals, governmental materials, and the Library's website. This area is also responsible for the digitial collections and digitization projects.
| Name | Title | Email Address | Phone Number | Office |
| Ms. Jodi Poe | Head of Technical Services | jpoe@jsu.edu | 256-782-8103 | 8th Floor |
| Ms. Bethany Latham | Digital Assets & Special Collections Librarian | blatham@jsu.edu | 256-782-8195 | Technical Services, Basement |
| Ms. Yingqi Tang | Distance Education/Electronic Resources Manager | tang@jsu.edu | 256-782-5757 | Technical Services, Basement |
| Ms. Alisha Cantrell | Technical Assistant | Digitization/Electronic Resources | afcantrell@jsu.edu | 256-782-8587 | Technical Services, Basement |
| Ms. Yolanda Cox | Technical Assistant | Digitization/Cataloging | ycox@jsu.edu | 256-782-8590 | Technical Services, Basement |
| Ms. Susan Wiggins | Technical Assistant | Digitization/Electronic Resources | swiggins@jsu.edu | 256-782-8589 | Technical Services, Basement |
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Houston Cole Library Telephone (Circulation): 256-782-5758 FAX: 256-782-5872 |
